Project Name:

Technical Investigation and On-Site Support for EPCOL Project Systems

Project Description:

This project involves the deployment of a dedicated technical resource to the EPCOL project site in Ras Laffan to provide immediate, on-the-ground support for troubleshooting and commissioning activities. The resource will act as the primary local point of contact, facilitating real-time communication between the site and off-site specialists. The focus is on diagnosing system faults, executing minor repairs under direct guidance, and providing detailed situational reports to enable remote expert decision-making. The goal is to minimize system downtime and accelerate the commissioning process by bridging the physical gap between the specialist's knowledge and the field equipment.

Project Scope of Work:

The scope of work for the on-site Engineer/Technician is defined as follows:

1. Technical Investigation & Troubleshooting:

• Perform initial diagnostics on reported system faults and communication errors.

• Gather data from field devices, control panels, and software interfaces using provided basic testing instruments (e.g., multimeter, network cable tester, loop calibrator).

• Execute troubleshooting procedures as directed by the remote specialist.

2. Specialist Communication Facilitation:

• Serve as the primary on-site liaison for remote specialists.

• Utilize the company laptop for real-time communication (video call, instant messaging) and data sharing (screenshots, data logs, configuration files).

• Provide clear, concise, and technically accurate descriptions of site conditions, error messages, and observed system behavior.

3. Minor Fault Rectification:

• Perform minor hardware fixes such as reseating connections, replacing faulty fuses, tightening terminals, or replacing pre-approved minor components (e.g., sensors, relays).

• Execute basic software tasks under strict instruction, such as rebooting systems, reloading configurations from backup, or running specific diagnostic scripts.

• All corrective actions must be pre-approved and guided step-by-step by the remote specialist.

4. Reporting and Documentation:

• Prepare and submit a detailed Daily Site Report.

• Maintain a log of all activities, observations, communication with specialists, and actions taken.

Project Outcome:

Upon completion of this engagement, the following tangible outcomes will be delivered:

1. Rapid Fault Identification: Accelerated diagnosis of system issues through professional on-site investigation and data collection.

2. Enhanced Decision Support: Comprehensive and accurate Daily Site Reports enabling specialists to make informed, data-driven decisions remotely.

3. Reduced System Downtime: Minimized delay in resolving minor issues through authorized on-site intervention, preventing the need to wait for a specialist to mobilize.

4. Effective Communication Bridge: A seamless and efficient channel of communication between the Ras Laffan site and off-site engineering support, ensuring instructions are clearly understood and executed correctly.

5. Formal Handover Dossier: A complete set of daily reports, activity logs, and a final summary report documenting all investigations, actions, and resolutions performed during the support period.